Shipping & Returns
At Larchmont Jewelry, we understand that your satisfaction is our top priority. That's why we have carefully crafted our shipping and return policy to ensure a hassle-free experience for our valued customers.
Shipping
We offer fast and reliable shipping options to ensure that your luxury lighters and cigar accessories reach you in a timely manner. Once your order is placed, our dedicated team works diligently to process and ship it as quickly as possible.
We offer free standard shipping on all orders within the United States. For international orders, shipping rates will be calculated at checkout based on the destination and weight of the package.
Please note that shipping times may vary depending on your location and the shipping method selected. Once your order has been shipped, you will receive a confirmation email with tracking information, allowing you to easily monitor the progress of your package.
Returns
We want you to be completely satisfied with your purchase from Larchmont Jewelry. If for any reason you are not happy with your order, we offer a hassle-free return policy.
If you wish to return an item, please contact our customer service team within 14 days of receiving your order. We will provide you with a return authorization number and detailed instructions on how to proceed.
Returned items must be in their original condition, unused, and with all original packaging and tags intact. Once we receive the returned item and verify its condition, we will issue a refund to your original form of payment.
Please note that shipping fees are non-refundable, and the customer is responsible for the return shipping costs, unless the return is due to a mistake on our part or a defective item.
Exchanges
If you would like to exchange an item for a different size, color, or style, please contact our customer service team within 14 days of receiving your order. We will assist you in the exchange process and provide you with further instructions.
Exchanged items must be in their original condition, unused, and with all original packaging and tags intact. The customer is responsible for the return shipping costs of the original item, as well as any price difference for the exchanged item.
Contact Us
If you have any questions or concerns regarding our shipping and return policy, please don't hesitate to contact our friendly customer service team. We are here to assist you and ensure that you have a positive shopping experience with Larchmont Jewelry.
Thank you for choosing Larchmont Jewelry for your luxury lighter and cigar accessory needs. We appreciate your business!